As some of you may have read in various forums or in other blog posts, Microsoft decided to disband the global team of Customer Success Managers in late January. I have added a few links at the bottom of this post to pay it forward to those who took the time to reflect, lament, or … More Different dress – Same legs…
Phone books and internal directories generally suck. if yours doesn’t you are lucky because in most organisation the people search is average at best. Usually this is not an issue with any platform, it is rather an issue with all the platforms where the data comes from. in a previous role we mapped almost 80 … More Lookout for Lookup!
I know. I have been neglecting this blog for quite some time and quite frankly I have been feeling a little guilty about it. Somehow it seems counter intuitive that you work on creating open and transparent networks inside an organisation and then you forget that you need to take your own medicine and actually … More It’s oh so quiet….
I’ve just been thrown into a project around change management for a global IT transformation project where we are changing from IBM and Lotus Notes to Microsoft and Outlook (plus a huge pile of other stuff – let’s leave it at that…) certainand a very interesting task. I could be whining about that it’s too … More Read the organisation chart horizontally – not vertically
Sometimes you get really surprised about what well known and well thought off companies get away with in their marketing material and this has prompted this short post – slightly off topic from I normally write about. I was really surprised and also appalled when I came across the following sentence in when reading some … More Digital natives vs. Digital dinosaurs – a reflection on UX
November may be one of dullest months of the year – especially in Scandinavia! Luckily some great people make this month much more interesting by hosting a number of conferences every year in November. This year I will be fortunate enough to attend two as a speaker – J. Boye 2012 in Aarhus and Intranett … More The conference season is upon us
Spurred on by an article about devices as Corporately Owned Personally Enabled – or COPE for short – as an alternative to Bring Your Own Device, I had a – by Twitter standards – lengthy dialogue with Chris Tubb about the motivators for BYOD. This post is a follow-up to one of my recent posts … More COPE with BYOD – Motivators and the impact of Cloud