What’s in it for me? – made simple… or maybe not.

Last week I was travelling to a session with one of my customers and to kill time I grabbed the in-flight magazine which had an insert from Audi. After laughing about the somewhat poor translation, I noticed some circles at the bottom on some pages – like these: Now, a key part of the message … More What’s in it for me? – made simple… or maybe not.

Lookout for Lookup!

Phone books and internal directories generally suck. if yours doesn’t you are lucky because in most organisation the people search is average at best. Usually this is not an issue with any platform, it is rather an issue with all the platforms where the data comes from. in a previous role we mapped almost 80 … More Lookout for Lookup!

Read the organisation chart horizontally – not vertically

I’ve just been thrown into a project around change management for a global IT transformation project where we are changing from IBM and Lotus Notes to Microsoft and Outlook (plus a huge pile of other stuff – let’s leave it at that…) certainand a very interesting task. I could be whining about that it’s too … More Read the organisation chart horizontally – not vertically

Digital natives vs. Digital dinosaurs – a reflection on UX

Sometimes you get really surprised about what well known and well thought off companies get away with in their marketing material and this has prompted this short post – slightly off topic from I normally write about. I was really surprised and also appalled when I came across the following sentence in when reading some … More Digital natives vs. Digital dinosaurs – a reflection on UX