Continuous measurement of intranet user satisfaction – Can it be done?

Measurement and user satisfaction is something that all intranet people think about now and again me included. I have been running satisfaction surveys for a couple of years and although these big, annual surveys have produced very useful results I have thinking about a more continuous measurement of your intranet and how this can be … More Continuous measurement of intranet user satisfaction – Can it be done?

Relevance, Resonance, and the Digital Ninjas – Adobe Summit 2012

On my way from work today I heard a somewhat funny segment about how companies increasingly were looking for ‘ninjas’ when hiring new people. In fact the job ads mentioning ‘ninjas’ were up 2500% compared to last year – not to mention the jedis and rock stars who also seem to be in great demand. … More Relevance, Resonance, and the Digital Ninjas – Adobe Summit 2012