Measurement and user satisfaction is something that all intranet people think about now and again me included. I have been running satisfaction surveys for a couple of years and although these big, annual surveys have produced very useful results I have thinking about a more continuous measurement of your intranet and how this can be … More Continuous measurement of intranet user satisfaction – Can it be done?
On my way from work today I heard a somewhat funny segment about how companies increasingly were looking for ‘ninjas’ when hiring new people. In fact the job ads mentioning ‘ninjas’ were up 2500% compared to last year – not to mention the jedis and rock stars who also seem to be in great demand. … More Relevance, Resonance, and the Digital Ninjas – Adobe Summit 2012
“Can business processes and social media co-exist?” – This was one of the first big questions on day 2 of the Enterprise 2.0 Summit asked by Bertrand Duperrin from Nextmodernity and that question lead to a very interesting discussion of the role of social tools in the world of Business Process Management (BPM) – something … More E2.0 Summit Day 2 – Don’t change the process, change the execution
The opening keynote of this Paris event was a shared session with Rawn Shah from IBM and Yves Caseau from Bouygues Telecom titled “Understanding Social Business Excellence”. Rawn started out with an excellent presentation about the importance of harnessing the pervasive conversations emerging in companies and linking them to the business goals. It may sound … More Thoughts and takeaways from the Enterprise 2.0 Summit – Day 1
I have been a little intreagued by services like Klout that try to measure your ‘social value’. However, after a 3 day weekend I came back and checked Klout and this is what I saw: Did I become significantly less influential because I wasn’t there for 3 days? I don’t think so! If I had … More Klout – a full time job?